Shipping Policy

Last Updated: 1/10/2023

Thank you for shopping with Loratu! We are committed to providing you with excellent service, including reliable and efficient shipping. Please take a moment to review our shipping policy below.

1. Shipping Rates and Times:

  • We offer shipping to worldwide.
  • Shipping rates and delivery times may vary based on your location and the weight of your order.
  • You can check the estimated shipping cost and delivery time during the checkout process.

2. Order Processing:

  • Orders are typically processed within 1 to 5 business days after payment confirmation.
  • We do not process or ship orders on weekends or holidays.

3. Shipping Confirmation:

  • Once your order is shipped, you will receive a confirmation email with tracking information.
  • You can use the tracking number to monitor the progress of your shipment.

4. Shipping Delays:

  • While we make every effort to meet our estimated delivery times, unforeseen circumstances such as weather, customs, or carrier delays may affect delivery.
  • We appreciate your understanding and patience during such situations.

5. Shipping Address:

  • It is essential to provide an accurate and complete shipping address during the checkout process.
  • We are not responsible for orders shipped to incorrectly provided addresses.

6.  International Shipping:

  • For international orders, customers are responsible for any customs duties, taxes, or fees associated with the import of the product.

7. Returns and Refunds:

  • If you encounter any issues with your order, please refer to our Returns and Refunds  for information on returns and refunds.

8. Contact Information:

If you have any questions or need assistance, please do not hesitate to contact our customer service team at loratu@gmail.com

9. Changes to Shipping Policy:

  • We may occasionally update our shipping policy. Any changes will be reflected on this page, so please check back periodically.

Thank you for choosing Loratu for your shopping needs. We appreciate your business and are dedicated to providing you with the best service possible.